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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Joy Sinha

October 23, 2026

5 out of 5 rating by Joy Sinha
"I recently worked with Olivia at Evan Richmond State Farm Insurance and had an excellent experience. Olivia was knowledgeable, responsive, and very patient as I compared multiple insurance options for my home, auto, and earthquake coverage.

She took the time to explain coverages, deductibles, service line protection, water backup coverage, roof replacement coverage, and the details of bundling my policies without ever making me feel pressured. She was always quick to answer questions and provided clear documentation to help me make an informed decision.

What stood out most was her professionalism and attention to detail. Insurance can be complex, but Olivia made the process easy to understand and helped ensure I had the information needed to choose the right coverage for my situation.

I highly recommend Olivia and the team at Evan Richmond State Farm if you're looking for someone who is responsive, knowledgeable, and genuinely focused on helping customers make the best decision for their needs.

Joy Sinha"
We responded:
"Thank you for the 5-star review, Joy! We’re proud to serve the Chesterfield community and truly appreciate your support. "
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Mary Daniel

October 20, 2026

5 out of 5 rating by Mary Daniel
"The best insurance agent I ever had thank you Evan"
We responded:
"Thank you for the 5-star review of Evan Richmond’s team - we really appreciate your kind words! "
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BV

October 2, 2026

5 out of 5 rating by BV
"Have had a great experience with them so far. Very responsive and helpful with my questions!"
We responded:
"Babushkin, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Chesterfield. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Evan Richmond and Team "
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Jessica Noah-Gregory

September 24, 2026

5 out of 5 rating by Jessica Noah-Gregory
"SO EASY TO WORK WITH and so friendly and fair. Great communication! Thank you!"
We responded:
"Hi Jessica, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Evan Richmond’s team.  Please reach out to us if any questions come up!  - Evan Richmond’s Insurance Team "
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Stephen Colombo

September 24, 2026

5 out of 5 rating by Stephen Colombo
"Evan and his staff have addressed our insurance needs for decades and have always been responsive, helpful, and helping us save money when we could. They have served us well."
We responded:
"Thanks so much for the fantastic rating, Stephen! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Ricardo Ramirez

September 24, 2026

5 out of 5 rating by Ricardo Ramirez
"Really nice people to work with, easy process, highly recommend!"
We responded:
"Thank you so much for your kind review, Ricardo!  If you need insurance assistance, we are just an email or call away! - Evan Richmond, your State Farm Agent   "
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ANDERSON GROUP

September 23, 2026

5 out of 5 rating by ANDERSON GROUP
"Quotes were cheaper than their competitors. Fast service, quick response and great customer service. Olivia has been a huge help for my business and personal insurance matters. Thanks State Farm"
We responded:
"ANDERSON, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Evan Richmond and Team "
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pyaepyae thu

September 21, 2026

5 out of 5 rating by pyaepyae thu
"I’ve had such a great experience with Evan.Everyone is so friendly, responds quickly, and is always willing to help whenever I have questions. They make everything easy and stress-free.Plus, they have the cutest and friendliest dog at the office 🐶❤️ I highly recommend Evan and his team."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Evan Richmond’s team. "
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Duh Bass

September 16, 2026

5 out of 5 rating by Duh Bass
"This team is very responsive. This has been the BEST service experience that I've had in several years. Seriously!"
We responded:
"Thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Katie Casanova

September 14, 2026

5 out of 5 rating by Katie Casanova
"Over the past 20+ years Evan and his office have always provided prompt attentive service. His staff his staff goes above and beyond!"
We responded:
"Katie, thank you for the amazing review! Our Chesterfield insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Evan Richmond, your State Farm Agent "
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SR-71

September 11, 2026

5 out of 5 rating by SR-71
"I have been with Evan Richmond for a long time. The team always helps with any insurance needs. I highly recommend them for any insurance needs."
We responded:
"Thank you so much for the kind words.. "
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Lucas Murray

September 5, 2026

5 out of 5 rating by Lucas Murray
"Great team. Very responsive and friendly. Able to answer any and all questions in a prompt and professional manner! Shout-out to Ella!"
We responded:
"Thank you so much for the 5 stars, Lucas! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Linzy Ludmerer (Linzy)

September 5, 2026

5 out of 5 rating by Linzy Ludmerer (Linzy)
"Jimmy is awesome. Also love Bella and Mila!!!"
We responded:
"Linzy, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Wray Travis

September 5, 2026

5 out of 5 rating by Wray Travis
"Ella is great!"
We responded:
"Hi Wray, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Evan Richmond, Your State Farm Agent "
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Ken Paul

September 3, 2026

5 out of 5 rating by Ken Paul
"Evan Richmond and his staff have always been helpful. We feel comfortable insuring home & autos with State Farm's agent Evan. They've always been available whenever we need advice"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Chesterfield to know you had such a great experience with us. "
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Alison Pickens

September 1, 2026

5 out of 5 rating by Alison Pickens
"The representatives at State Farm are always helpful and kind! They respond quickly and with empathy and an eagerness to help :) rhank you to Jimmy for being so thorough to explain the process along the way!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Chesterfield to know you had such a great experience with us. "
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Amanda Ploeger

August 31, 2026

5 out of 5 rating by Amanda Ploeger
"Shout out to Evan Richmond and his team! I want to give a pick one to Ella! She is the definition of extraordinary! She has helped our family with any questions and concerns but always going above and beyond in support! I highly recommend his team because they show their clients are always first priority!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Evan Richmond’s team. "
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Zeph Odek

August 28, 2026

5 out of 5 rating by Zeph Odek
"Excellent service from Evan and his team. Quick, professional, and always there when I need them. 5 stars!"
We responded:
"Hi Zeph, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Chesterfield.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Evan Richmond "
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Tina M.

August 27, 2026

5 out of 5 rating by Tina M.
"The entire staff is amazing and helpful!! Ella and Evan are super responsive and always a pleasure to work with"
We responded:
"Tina, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Janes Smith

August 20, 2026

5 out of 5 rating by Janes Smith
"Ella, Olivia, and Jimmy have always been helpful. Answer my questions promptly and responded to my concerns!"
We responded:
"Hi Janes, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Evan Richmond, Your State Farm Agent "
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Christina Humphreys

August 19, 2026

5 out of 5 rating by Christina Humphreys
"Great price and always fast and kind service. I especially appreciate the text feature/option to ask questions. With my busy schedule, it makes it that much easier to stay on top of things. Special shout out to Ella today for helping me with a billing question. Super speedy service. Thank you all!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Ally Stann

August 15, 2026

5 out of 5 rating by Ally Stann
"Ella made purchasing insurance so quick and easy. She was extremely responsive! I’m so happy I decided to use State Farm!"
We responded:
"Ally, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Denice Skyles

July 15, 2026

5 out of 5 rating by Denice Skyles
"Olivia was very knowledgeable and a pleasure to work with. Very quick replies to emails and phone calls which is an asset to the agency."
We responded:
"Thank you for the 5-star review, Denice! We’re proud to serve the Chesterfield community and truly appreciate your support. "
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Isla B. Frazier

July 8, 2026

5 out of 5 rating by Isla B. Frazier
"Thanks Olivia!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Kathy French

July 6, 2026

5 out of 5 rating by Kathy French
"I've worked with Evan and his team for 25 years and they have always been quick to communicate and easy to work with. They are one of the few hassle free areas of my life!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "