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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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mary drummond

February 4, 2026

5  out of  5
rating by mary drummond
"The people that work for State Farm are great. They really do work with you when you are struggling. It means a lot to know there are still people willing to help."
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Steve Wynd

February 4, 2026

5  out of  5
rating by Steve Wynd
"Evan and his office staff are always great to work with!"
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Sarah Whitener

January 21, 2026

5  out of  5
rating by Sarah Whitener
"Olivia is great at insurance. Very knowledgeable and friendly. Thank you."
We responded:
"Thank you so much for your great review. We think Olivia is pretty great! "
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Felicia Williams

January 21, 2026

4  out of  5
rating by Felicia Williams
"The staff is alway friendly and helpful to me"
We responded:
"Thank you so much for the review. We're pleased we're able to assist you. "
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Brett and Olivia Baker

January 15, 2026

5  out of  5
rating by Brett and Olivia Baker
"great team and great service"
We responded:
"Thank you so much for the kind words. "
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Linda Pyle

January 14, 2026

5  out of  5
rating by Linda Pyle
"They have been very answering any questions I have had, good customer service"
We responded:
"Hi Linda, thank you so much for the 5 star review!! "
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Jason Knox

January 8, 2026

5  out of  5
rating by Jason Knox
"I have personally worked with Ella on multiple occasions and she offers nothing but five star service. She is an asset to the organization that goes over and above each and every time I call her and ask her to do something. The true definition of professionalism and customer service. She seems like the type of person that will be going far in her field and in life"
We responded:
"Jason, thanks so much for the kind words. Yes, we are happy to have Ella as part of our team. "
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LGman

December 24, 2025

5  out of  5
rating by LGman
"Excellent response and customer service!"
We responded:
"Thank you so much for the kind words. Have a great Holiday season. "
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Jennifer Pham

December 19, 2025

5  out of  5
rating by Jennifer Pham
"Called and was able to get coverage on a new vehicle quickly and concisely! Even when I left a message to be called back, I still felt like service was prompt. Would recommend!"
We responded:
"Thank you so much for the kind words. We love helping introduce State Farm to new customers."
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Jennifer Conlon

December 13, 2025

5  out of  5
rating by Jennifer Conlon
"I highly recommend Evans office! Evan's team made it extremely simple to start and switch my insurance! I could not be happier with the process. Evan and his team have been professional and helpful through everything! Go to his office for the best service!"
We responded:
"Jennifer, thank you for your kind words. We love helping our clients get the best possible combination of price and service. "
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Bernard Seiffert

December 11, 2025

5  out of  5
rating by Bernard Seiffert
"Olivia did a fantastic job helping us making the right decision"
We responded:
"Bernard, we are so happy to assist you. Thanks so much for the review!! "
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Erin Tobey

November 11, 2025

5  out of  5
rating by Erin Tobey
"Evan Richmond's State Farm's team is hands down the BEST! I trust them with with my auto insurance and they can make things happen quickly! I highly recommend Evan and his team."
We responded:
"We're so happy your happy!!! Thanks for choosing State Farm. "
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Taya Martley

September 11, 2025

5  out of  5
rating by Taya Martley
"I have been with Mr. Richmond for several years. He always checks in with me to make sure I have the coverage I need at least once a year. They are very helpful and prompt in responding to my inquiries. When State Farm canceled my homeowners insurance he fought for me. I recommend him to anyone who asks me about who my car insurance provider is. His staff is terrific as well."
We responded:
"Taya, thank you so much for your continued trust and loyalty! I am grateful for your kind words about my office and team. It's our priority to always be here for you and make sure you're well taken care of."
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Kimmie KelDon

August 15, 2025

5  out of  5
rating by Kimmie KelDon
"We have been with Evan for many years now and have always received excellent service! They are very courteous, friendly and willing to help. I always appreciate how quickly they respond to any issues we encounter. Keep up the good work! Also, Jimmy, thank you for your professional, prompt and friendly service. I appreciate you. Kimberly Washington"
We responded:
"Thank you so much for the kind words! "
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Debra Scott

August 12, 2025

5  out of  5
rating by Debra Scott
"Olivia made switching our many policies so easy and painless. Home, Auto, and RV Absolutley recommend this agency!"
We responded:
"Debra, thank you for the awesome review! I am so happy Olivia made switching your policies so easy! We are honored to insure your home, auto and RV! "
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Danielle Brown

July 29, 2025

5  out of  5
rating by Danielle Brown
"I have been a customer for several years and have insured many vehicles and multiple properties. There has never been an issue filing any claim or getting an answer to my questions or concerns. Each time I call for help, the process is effortless. Evan and his team are always professional, precise, and polite! I highly recommend to anyone looking for a reliable and reasonable agent for their insurance needs."
We responded:
"Thank you so much for your continued trust and loyalty over the years! I am thrilled to hear that your experience with my team has been consistently smooth and positive. My staff and I truly value your kind words and take great pride in providing professional, responsive, and hassle-free service. Your recommendation means the world to us — we’re always here whenever you need support with your insurance needs!"
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Stephanie Scott

July 29, 2025

5  out of  5
rating by Stephanie Scott
"I have been with Evan's office for almost twenty years, and I always get excellent customer service. Olivia is always so nice and helpful when I call."
We responded:
"Stephanie, thank you for the years of loyalty to my office! I am so happy Olivia is always so helpful when you call! "
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Karen Eliz

July 29, 2025

5  out of  5
rating by Karen Eliz
"Evan Richmond’s team makes it extremely easy to make changes to my policy, update information, all while keeping my rates low. I love that I am able to text with the team, they’re always extremely helpful and kind. They’re the best in the business!"
We responded:
"Karen, thank you for the great review. I am so happy my team was able to help with the changes to your policies! Auto and renters insurance is very important and I am honored you trust my office with your insurance! "
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Lauren

July 1, 2025

5  out of  5
rating by Lauren
"Evan & his team are amazing. They helped me when I bought a new car. They're professional, detailed & try to do what works for you. I've used Geico & Progressive previously, but I returned to State Farm because they are just simply more accommodating & personal. It's also soo nice that I can directly call the office & speak to a real person rather than going through those dreadful automated robot questions!! 10/10, I recommend! :)"
We responded:
"Lauren, thanks so much for the review. Having great clients like you drives us to provide the best possible service we can. "
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naihong cheng

June 23, 2025

5  out of  5
rating by naihong cheng
"As a CPA firm owner, I have been a customer with Evan Richmond State Farm Insurance for 25 years, and the time tells. Evan Richmond and his team are very honest people. They are the people you can trust. They are ready to help you whenever you have some problems such as car damages or car accidents, or anything related to your insurance policies. In this world, you cannot live without the good people to help you. Here I highly recommend Evan Richmond and his team when you search for the quality & honesty of your insurance."
We responded:
"John, thank you so much for your kind words. We've enjoyed working with you as well these many years. "
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Howard Gaylor

June 13, 2025

5  out of  5
rating by Howard Gaylor
"Great"
We responded:
"Thank you so much for the 5 star review! We're happy to be able to serve you. "
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Wajid Ali

June 3, 2025

5  out of  5
rating by Wajid Ali
"Evan Richmond was always responsive, answering all of my questions clearly and patiently. What stood out most was his ability to explain complex insurance terms in a way that was easy to understand, which made the entire process much less stressful."
We responded:
"Wajid, thank you so much for the wonderful review! I am so happy my team and I are able to help with all of your insurance needs. Your feedback means a lot for my team."
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Avinash T

May 30, 2025

5  out of  5
rating by Avinash T
"Evan Richmond has been awesome with my auto insurance! I got a great rate compared to other companies, and the process was really smooth. My agent Olivia was super helpful and explained me everything clearly. I also love the Drive Safe & Save program – it’s helped me save money just for driving safely. Definitely recommend!"
We responded:
"Avinash, thank you so much for your kind words. We appreciate working with great people like you! "
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Cynthia Williams

May 29, 2025

5  out of  5
rating by Cynthia Williams
"Evan Richmond has been my insurance agent for about 20 years. He has been great! I am very pleased with State Farm & they always respond to any question or concern i have immediately. His office staff is very knowledgeable, professional & courteous! Thank you Evan Richmond & State Farm!"
We responded:
"Cynthia, helping great people like you is what drives our office. Thank you so much for the kind words. "
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Cody Thomas

May 17, 2025

5  out of  5
rating by Cody Thomas
"I recently moved to the area. The team here was quick to transfer my coverage from my previous state to what I currently have. They are quick to answer any emails or phone calls when needed. Excellent Customer Service!"
We responded:
"Thank you for sharing your experience! We're so glad to hear the team made your coverage transfer smooth and stress-free. Providing quick and responsive service is what we strive for—welcome to the area, and we’re happy to have you with us! 😊"